“Chefcuisinier“, “us“, “we” or “our” for short is a company managing chef booking platform.

This Privacy Policy explains how we collect, use, share, and protect your personal data as a data controller under the GDPR ,when you use our services.

By using our Platform, you agree to the practices described in this Privacy Policy.

1. Who We Are and What This Policy Covers

This Privacy Policy applies to data processed by Chefcuisinier ltd which is a private limited company registered in England and Wales with company No. 16186016 (“Chefcuisinier“, “us“, “we” or “our” for short).

2. What Personal Data We Collect from users and chefs

• Account Details: Name, email, phone number, password, and location.
• Chef Profiles: Bio, images, menus, pricing, availability, experience, and payment info.
• Bookings: Event date, location, dietary preferences, guest count, and special requests.
• Messages & Support: Communications via our Platform and customer service interactions.
• Payment Information: Chef payout details and client payment data (processed via Stripe or third parties).

• Device & Log Data: IP address, browser, device identifiers, OS, and access logs.
• Usage Data: Page views, time on page, search queries, clicks, etc.
• Technical data – internet protocol (IP) address, log in (password), browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices used by the user to access your website or app.

Relating to Users only:

• Transaction data -includes details of the Products and Services Users have purchased from the website. Usage data-information about how Users use the Services. This includes how you interact with the Services, for example, how long you engage at a time, how often a booking is made.

3. How We Use Your Data

We use personal data for the following purposes and legal bases:

Purpose	Legal Basis
Providing services via the platform	Necessary for the performance of a contract with the Chefs/users and in the legitimate interests of the business to ensure the smooth running of the Services
Managing bookings	Necessary for the performance of a contract with the Chefs/users and in the legitimate interests of the business to ensure the smooth running of the Services
Creating & promoting chef profiles	Legitimate interest
Processing payments	Contract chef,users and  Legal obligation
Improving services and support	In the legitimate interests of the business to ensure the smooth running of the Services
Marketing and promotions	Consent
Fraud prevention and compliance	Legal obligation

4. How We Share Your Data

We may share your data as follows:

Recipient	Purpose
Clients (for chefs)	Share booking details
Payment Providers	Secure payment processing
Service Providers	Hosting, analytics, support tools
Legal Authorities	Where required by law (e.g., fraud, tax)

5. Data Retention

How long we retain your data

If you make a booking with us this information is retained indefinitely. This is so we have a record of the service we provided for you for administrative, legal and financial purposes.

What rights you have over your data

If you have processed a quote or booking with us then you can request to receive a file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purpose like:

Transaction Data- 5years for Tax purposes

Chef Profiles after deactivation up to 12 months for SEO

You may request deletion  by contacting us (Section 9).

6. Your Rights (UK GDPR)

You have the right under certain circumstances:

Right	UK GDPR
Access personal data	Yes
Correct data	Yes
Delete data	Yes
Opt-out of marketing	Yes
Object to processing	Yes
Data portability	Yes

7. Data Security

We implement industry-standard measures to protect your personal data as a Chefs and/or User

We limit access to this information to only those employees, agents, contractors and other third parties who have a business need to know. They will only process it on our instructions, and they are subject to a duty of confidentiality.

8. Data storage and international transfers

Information that you submit via the Services is sent to and stored on secure servers located inside and outside the European Economic Area (“EEA”), for example in the United States. Where we transfer your information in this way, we will take steps to require that your privacy rights continue to be protected.

9. Contact Us

For any privacy-related questions or requests:

Contact  info@chefcuisinier.co.uk or post to Chefcuisinier , 8 Washpool Road , Bishops Cleeve, GL52 8EU