Welcome to our website and app  https://chefcuisinier.co.uk/ (“Website“) and (“App”). These Website and App Terms of Use (“Website and App Terms of Use”) govern your use of our Website and our App and apply to whatever method you use to access our Website or App.

Please read these Website and App Terms of Use carefully before you start to use our Website or our App. By using our Website or App, you confirm that you accept these Website and App Terms of Use.

INFORMATION ABOUT US

The Website and App are provided by Chefcuisinier ltd which is a private limited company registered in England and Wales with company No. 16186016 (“Chefcuisinier“, “us“, “we” or “our” for short).

“You” and “your” means you as the user of our Website or our App for the purposes of these Website and App Terms of Use.

CHANGES TO THESE TERMS

We may change these Website and App Terms of Use from time to time, in which case up to date versions will be available via the Website and/or our App. You should check these Website and App Terms of Use regularly to ensure that you are happy with any changes. You will be deemed to have accepted any changes after you have been notified of the changes on our Website or our App and/or if you continue to access or use the Website or our App, where the updated Website and App Terms of Use will be available for you to view.

PRIVACY, YOUR DATA AND COOKIES

The privacy of your personal data is important to us. Please see our Privacy Policy for details of how we will process your personal data, where it is provided to us, and how we use cookies.

ACCESSING OUR WEBSITE AND APP

We provide this Website and the App on an “as is” and “as available” basis with all faults. We reserve the right to withdraw or amend any part of our Website or App (and any products or services offered on them) without notice. We will not be liable if for any reason any part of our Website or our App is unavailable at any time or for any period.

Opinions, materials and information posted on our Website or App are not intended as advice and are for informational purposes only and should not be relied upon as such. Any reliance you place on the information on our Website or App is at your own risk.

We may withdraw your access to our Website and/or our App and/or cancel any order in the event that you fail any credit or fraud prevention check or where we reasonably suspect fraud or money laundering by you or someone using your account.

LAWFUL USE

You may use our Website and App only for lawful purposes. You must not use our Website or App in any way that breaches any applicable local, national or international law or regulation, or in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

You must not use or attempt to use any automated program to access our system, our Website or the App. You must not use any scraping technology on our Website.

USERS

If you are aged 18 years old or over, you may create an account and become a registered user of the Website and our App (“User“).

Any personal information that you provide to us in the course of becoming a User or after registration will be held and used in accordance with any consent obtained from you and the terms of our Privacy Policy.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any part of these Website and App Terms or any of our other terms and policies.

CHEFS

As a Chef, as long as you meet the conditions set out below, you may offer private chef services to Diners.

You may only offer service if you meet each and every one of the conditions indicated below:

– you have 3+ years professional experience in the gastronomic field as a chef

– you comply with the legal regulations regarding food handling and Hold a level 2 or above Food Hygiene certificate.

– you have Public liability insurance for chefs

– you guarantee the good condition and safe transportation according to low of the raw materials used during the provision of services.

Chefcuisinier may close and cancel the chef’s profile on the platform without the need for any justification and, in any case, when the Chef may harm other users of the platform or the platform itself.

Messages are for service use only it is forbidden to exchange contact, personal or private information of any kind.

DINERS

As a Diner, you may book a Service through the Platform by following the booking steps. Upon receipt of a Booking confirmation by email from us, a legally binding contract is formed between the Diner and Chef, subject to any terms and conditions agreed between the parties.

 Management  costs

Chefcuisinier will charge Management and advertising fees for the use of the Platform,

The methods for calculating Management Fees, VAT or applicable taxes are based on UK regulations

Collection authorization

By using the Platform as a Chef, you grant Chefcuisinier authorization to collect the amount corresponding to the Management and Advertising Expenses on your behalf and in your name.

Therefore  Chefcuisinier will collect the total amount paid by the Guest. The amount corresponding to the Chef Fee received by us will be transferred  at a time to be specified later.

You acknowledge and agree that none of the amounts mentioned received by Chefcuisinier on behalf of the Chef entitle you to the collection of interest. You agree to respond with due diligence to any request from us, and in general, to any competent administrative or judicial authority, especially in relation to the prevention of money laundering.

Payment of the Chef’s Fee

Following the Service, Users will have until 11am on the next day following the service  to submit a complaint to Chefcuisinier no complaints after that will be accepted, food quality, presentation or other service related complaints must be communicated to the Chef at the time of service to allowed him/her to rectify the problem during the service.

The payments  in the name of the Chef will be sent every Thursday after the execution of the Service to the account provided by the Chef

 Cancellation policy

In the event that the cancellation is made by the Chef, the Diner will receive a full refund of the amount paid.

In case of cancellation by the Diner:

-14 days before the service full refund

-0-14 days before the service no refund will be issued

In the event that a refund is required, will retain 4% of the total service fee, which corresponds to non-refundable banking service fees and commissions.

Please note that Chefcuisinier, as an advertising and management platform, ends its services at the moment it puts a Diner in contact with the services offered by a Chef for a specific place and date.

All of this, without prejudice to the rights that the Diner may have against the Chef.

PASSWORD AND ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your account details, including your passwords or any other piece of information that forms part of our security procedures. You authorise us to act on instructions received under your account and we will not be liable for any loss that you might suffer through following such instructions whether by you or another person.

We may suspend or terminate your account and access to our Website or App if any information provided by you proves not to be accurate or current.

You must contact us immediately if you believe that your account has been compromised or if you believe that the security of your account is at risk.

You are responsible for all activity under your account even if someone else uses your account. Notwithstanding any other right we may have to disable or block access to your account, we reserve the right to disable or block your account at any time where it is suspected that unauthorised access has been made to your account.

INTELLECTUAL PROPERTY

All information, images, and other content displayed on our Website and/or App (“Materials“) is owned by us or our licensors and is protected by applicable intellectual property rights and laws.

You must not:

remove any copyright or other proprietary notices contained in the Materials; and/or

use any Materials from our Website or Apps in any manner that may infringe any copyright, intellectual property right or proprietary right of us or any third parties; and/or

reproduce, modify, display, perform, publish, distribute, disseminate, broadcast, frame (or use any other browser or border environment), communicate to the public or circulate to any third party or exploit this Website, our Apps and/or the Materials for any commercial purpose, without our prior written consent by way of a licence agreement.

TRADEMARKS

We expressly reserve all rights in and to the https:// Chefcuisinier.co.uk domain name and all related domains and sub-domains.

LINKING TO OUR WEBSITE

You may link to any page of our Website provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

We reserve the right to withdraw linking permission at any time and without notice.

THIRD PARTY LINKS

Our Website and our App may contain advertising submitted by third parties. Such third parties are solely responsible for the content of such advertising and for ensuring that it complies with all relevant legislation and regulations. We do not accept any responsibility for the content of any third-party advertising.

Our Website, our App and/or the Materials may contain links to third party websites (including those of our Chefs). If you decide to visit any third-party site, you do so at your own risk. We are not responsible or liable directly or indirectly for the content, accuracy or opinions expressed in such websites or the standard of goods or services available through or on such websites. Unless expressly stated otherwise, links do not imply that we are, or our Website or our App are, affiliated to or associated with such sites.

OUR LIABILITY

To the fullest extent permissible by law, we exclude and disclaim all warranties, terms, conditions and representations that might otherwise be implied by law in relation to this Website or our App. In particular, we do not represent or warrant that the Website or our App will be error-free, entirely secure, available, free of viruses or other harmful components, or that defects will be corrected. You must take your own precautions in this respect. In any event, we will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or our App.

We do not accept liability for any failure to maintain the Website or our App.

We only provide our Website and our App for domestic and private use, and you agree not to use our Website or our App for any commercial or business purposes unless we have approved you as an Independent Professional.

We do not accept any liability for the following types of loss, even if the loss is foreseeable: loss of income or revenue, loss of business, loss of profits, loss of anticipated savings, loss of data or waste of management or office time.

We will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of, or inability to use, this Site or any material contained in it, or from any action or decision taken as a result of using this site or any such material.

However, nothing in these Website and App Terms of Use shall affect your statutory rights or exclude our liability for death or personal injury arising through negligence, for fraud or fraudulent misrepresentation and/or anything else that cannot be excluded or limited by us under English law.

DISCLAIMER

We endeavour to keep the information on our Website up to date and correct, however we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services or images contained on our Website.

Materials and information posted on our Website or App are not intended as advice and should not be relied upon as such. We therefore disclaim all liability and responsibility arising from any reliance placed on such information to the fullest extent permissible by all applicable laws.

APPLICABLE LAW

The English Courts will have exclusive jurisdiction over any claim arising from or related to a visit to this Website or use of our Apps. English Law will apply to these Website and App Terms of Use.

CONTACT US

If you have any questions, comments or requests regarding our Website, our App or these Website and App Terms of Use, please contact  us on info@chefcuisinier.co.uk

Last updated: April 2025